A Honeywell smart thermostat is a great way to fine-tune how you use your HVAC system. But like any utility, you may sometimes run across a problem. With the digital display, Honeywell smart thermostats can display an error code that trained technicians use to figure out what's going on. Here are some of the most likely error codes you may see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You can receive this error code when your home’s Wi-Fi internet did not supply an IP address for the thermostat to hook up to. This can happen if your router doesn't execute the Dynamic Host Configuration Protocol, or DHCP. This process automatically supplies the necessary IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by verifying that your router is enabled for DHCP. When it does, you usually also need to power cycle the router and repeat the initial setup process with your thermostat. Doing so should see to it that the DHCP is transmitted and connects to your smart thermostat.
Honeywell Error Code e02
Error code e02 appears if the password for accessing your home’s Wi-Fi router is not correct. Once this error code has appeared for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to resolve error e02 is verify you’re typing the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can pop up when the thermostat is informed that a heat pump or air conditioner’s monitoring system has recognized a malfunction. For the most part, this happens once the compressor isn’t running despite being directed to. But this error code could also show up if power is shut off from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, induced by poor airflow, can render this error code. Finally, you could encounter error code 40 if there’s something wrong with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you restart the thermostat and error code 40 reappears, you should try to get in touch with an experienced technician.
Honeywell Thermostat Error e43
If the Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension your Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for a short period. The thermostat may also be disconnected if you have recently updated the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to identify the temperature outdoors and indoors. If a sensor breaks down, you might see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can replace the sensor and reboot the thermostat, which should take care of error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n could appear in situations where the thermostat can’t detect a heating or cooling unit. This might mean that the equipment itself is defective and unable to maintain a connection to the thermostat. This can happen when the wiring is defective or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can use a voltmeter to assess if there’s a bad electrical connection. In situations where the wiring on your specific HVAC system is bad, the technician can replace it. If the thermostat itself is the problem, it should probably be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 appear on your Honeywell smart thermostat, it can mean a couple of different things. Sometimes, one of the sensors that detects the temperature isn’t functioning correctly. In other instances, it means the router was disconnected from the outlet before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code is caused by sensor failure, a technician will troubleshoot and swap out the affected sensor. When the problem originates from disconnected power, all you'll need to do is make sure the router stays on throughout the setup process.